Everything you need to know about how we store your personal information, why we keep it, and how secure it is — all on this page.
Six Core Commitments in Krikya Oi's Privacy Policy
Your data is protected with 256-bit SSL encryption at every step — from the moment it enters the platform to when it is stored. No outside party can access it.
Krikya Oi never sells your personal data. Sharing information with advertisers or data brokers is strictly prohibited.
Full bKash, Nagad, or bank details are never stored on Krikya Oi's servers. Once a transaction is complete, the detailed information is deleted.
You always have the right to view, correct, or request deletion of your personal data. Contact support and action will be taken within the specified timeframe.
You can opt out of marketing messages, SMS, or email notifications at any time — just manage your preferences directly from Settings.
Third-party security specialists conduct regular audits of Krikya Oi's data protection systems. Any vulnerabilities identified are resolved immediately.
This Privacy Policy Krikya Oi and you, establishing a clear understanding of how your personal data is collected, used, and protected. By using the Krikya Oi website or mobile app, you are considered to have agreed to this policy.
We believe transparency is the foundation of trust. Nothing is hidden on this page — what data is collected, why it is collected, and how it is protected are all laid out clearly. If you have any questions, our support team is here to help.
This policy applies to all digital services offered by Krikya Oi — including the website, mobile app, and any information exchanged during support interactions through any channel.
Krikya Oi collects different types of information for different purposes. A full breakdown is provided below.
| Data Type | Example | When collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Phone number, email address | During Registration & Account Updates |
| Transaction Data | Deposit and withdrawal amounts and dates | At the time of each transaction |
| Gaming Activity | Games played, bet amounts, win/loss history | While using the platform |
| Technical Data | IP address, device type, browser version | Each time you log in |
| Communication history | Content of support chats or emails | Support Contact Hours |
During payment processing, your full bKash or Nagad account number is never stored on Krikya Oi's servers — only the transaction reference number is kept for future verification purposes.
Krikya Oi uses your data for specific, clearly defined purposes only. Nothing is used beyond what is necessary.
To be clear: Krikya Oi does not share your data with any advertising networks or marketing companies. You will not be targeted with ads based on your information.
Krikya Oi has put in place multiple technical and organizational measures to keep your data secure.
All data travelling between your browser or app and Krikya Oi's servers is secured with TLS 1.3 encryption — no one can intercept it in transit.
Sensitive data at rest is stored using AES-256 encryption. Database access is restricted to a limited number of authorised staff only.
You can make OTP verification mandatory at login. Automatic alerts are sent if a login attempt is detected from an unfamiliar device or location.
Third-party cybersecurity experts conduct quarterly vulnerability assessments of the platform and submit formal reports.
All Krikya Oi staff receive data protection training and are required to sign confidentiality agreements.
Despite every security measure in place, no internet service can guarantee 100% protection. That is why Use a Strong Password and never share your login credentials with anyone.
Krikya Oi's website uses cookies — small text files stored in your browser that make future logins and browsing smoother.
You can also manage cookies through your browser settings. However, disabling essential cookies may affect login and gameplay functionality.
As a Krikya Oi user, you have the following rights over your personal data.
You have the right to know what information Krikya Oi holds about you. Submit a request to support and you'll receive a full breakdown within 72 hours.
You can request corrections to any inaccurate or outdated information. This can be done through your account settings or by contacting support.
If you request account closure and deletion of your data, all information beyond what is legally required will be removed within 30 days.
You can request a copy of your personal data in a structured file. Contact support and it will be sent to you in CSV or PDF format.
You can request that your data not be used for specific purposes — such as opting out of marketing messages or withdrawing from analytics.
You can opt out of marketing communications at any time — use the unsubscribe link in any email or adjust your preferences in Settings.
To exercise any of your rights, email support@krikyaoi.com. Once your identity has been verified, we will act as promptly as possible.
Krikya Oi retains your data only for as long as necessary. Once it is no longer needed, it is deleted.
Upon requesting account closure, all data except legally required records such as transaction history will be deleted within 30 days. Legal records are automatically purged after five years.
Krikya Oi is not intended for anyone under the age of 18. We do not knowingly collect any information from minors.
Age verification is carried out at registration. If an account is found to belong to a minor, it will be closed immediately and all associated data will be deleted.
If a parent believes their child has accidentally created an account, please contact support@krikyaoi.com and the matter will be resolved promptly.
If you have any questions or concerns about privacy, please contact us directly. Every privacy-related request submitted to Krikya Oi is taken seriously.
You will be notified in advance through your registered contact details of any significant changes to this privacy policy. For minor updates, the date at the top of the page will be revised.
When registering online, one concern is almost universal — will my information be safe? Especially when you're asked for a phone number, national ID, or payment details. That's a perfectly reasonable question, and Krikya Oi Respects this question.
Misuse of personal data in digital services is not unheard of in Bangladesh, so staying vigilant is important. Krikya Oi understands that reality and deliberately limits data collection to only what is genuinely needed.
A lot of users ask about KYC verification — why do you need to submit an ID? The short answer is: it's for your own protection. If someone tries to open an account using your name or phone number, identity verification stops that from happening. Similarly, withdrawals are verified to make sure no one else can take money out of your account.
Some users have concerns about cookies. The truth is, disabling Krikya Oi's marketing cookies has no effect on gameplay whatsoever — you will simply see fewer unrelated offers. That is all. You can manage your cookie preferences anytime from Account Settings.
A word on how gaming activity data is stored: this information is kept primarily for responsible gaming purposes. If a user's behavior shows unusual patterns — such as a sudden spike in bets or frequent large deposits — the system automatically sends an alert. This is not about surveillance; it's about offering support.
Krikya Oi's investment in data security continues to grow — from updating technical safeguards and training staff to regular audits by external experts. Because trust takes time to earn and very little to lose.
Key Point: Your data belongs to you. Krikya Oi is committed to protecting it — not just as a promise, but in day-to-day practice. If anything comes up, reach out directly and we will sort it out.